Welcome to the Hotel Apartaments Baía Brava

Privacy Policy

1. Who processes the personal data collected through this website?

Responsible
BAÍA BRAVA, SOCIEDADE DE HOTELARIA E SIMILARES, LDA, located in Estrada Padre Alfredo de Freitas, n.º 277, 9100-079 Caniço (Hereinafter referred to as BAÍA BRAVA, LDA) is the entity responsible for the treatment of your personal data (specifically any information that allows your identification, directly or indirectly) collected through this website.

2. For what purposes BAÍA BRAVA, LDA collects your personal data?

- Confirm and secure your reservation;
- Provision of hotel services and related services (restaurants, bars, Spa, etc.);
- Modify or cancel your reservation;
- To contact you regarding your reservation (for example, provide you with information about your reservation, to answer your questions or suggestions);
- Manage your invoices;
- Manage payments of your fees;
- Manage eventual complaints;
- Manage your insurance;
- Your payment for the products / services of BAÍA BRAVA, LDA;
- Quality control.

This treatment is necessary for the reservation and the execution of your stay. For your complete information, BAÍA BRAVA, LDA may just save your information on the credit card upon your explicit consent, in order to facilitate future payments.
The personal data collected by BAÍA BRAVA, LDA are not shared with third parties without the customer's consent.

3. How long will BAÍA BRAVA, LDA keep your personal data?

We inform you that your data will be kept for as long as it is necessary to provide the services or contractual relationship, as well as the time required to comply with the legal obligations corresponding to each case, according to each type of data.

4. Who are the recipients of personal information data we collect about you?

- Authorized collaborators of BAÍA BRAVA, LDA and other entities belonging to the same group.
- Insurance companies.
- Public Entities, Public Authorities.
Your personal data will be transferred to third parties to process the payment of the booked reservations (e.g. banks and / or financial entities that own the means of payment used, payment platform).

5. What rights can you exercise in relation to the processing of your personal data?

Access, rectification, erasure, limitation, opposition, portability, withdrawal rights when data processing is based on consent.
You have the right to access your personal data, as well as to request the rectification of incorrect data or, when necessary, to request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
You may request limitation of the processing of your data, in which case we will only retain them to exercise or defend complaints.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. BAÍA BRAVA, LDA will cease to process the data, except for compelling legitimate reasons, or for exercise and defence of possible complaints.
Likewise, you may exercise the right of portability of data and withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to exercise any of your rights, you can contact us through the email: reservas@baiabrava.pt

The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you.
To protect your privacy and your security, we will take reasonable steps to verify your identity before granting access or making corrections.
Under Article 77 of EU Regulation 2016/679, you can complain about the processing of your personal data with the personal data protection authority in your country* if you consider that the processing of your personal data infringes Regulation 2016/679.
* The country where you have your habitual residence, place of work or place of the alleged infraction.

6. What rules apply to the processing of your personal data when you click on the links placed on the BAIA BRAVA, LDA website directing to the websites of BAÍA BRAVA, LDA Partners or other websites?

You can find several links to the websites of BAÍA BRAVA, LDA partners on this website. BAÍA BRAVA, LDA would like to draw your attention to the fact that this privacy policy does not apply to the treatment of your personal data carried out by our partners when you visit their respective websites and that BAÍA BRAVA, LDA is not responsible for this type of treatment. We encourage you to review the privacy policies of BAÍA BRAVA, LDA's partners to better understand the rules applicable to the processing of your personal data, carried out by those.

7. Changes to this Privacy Policy

This privacy policy was published on May 24, 2018. In the event of changes to this privacy policy implemented by BAÍA BRAVA, LDA, such changes will be identified by BAÍA BRAVA, LDA on this webpage.
When a change has a substantial impact on a treatment based on your consent, BAIA BRAVA, LDA will contact you to obtain a new consent.